Privacy Policy

Welcome to Priyam Silks (https://priyamsilks.com/). We operate an online e-commerce portal offering an exclusive and infinite range of premium sarees. This Privacy Policy applies directly to all products and services offered through the Priyam Silks website. It describes how we collect, use, store, and share your personal information, whether you browse our platform, register an account, or make a purchase.

Priyam Silks is strictly committed to complying with all applicable data protection laws to safeguard our customers’ personal data. By visiting and using the Priyam Silks website, you acknowledge and provide your explicit consent to the practices and policies outlined in this document.


1. Controller of Your Data

Priyam Silks is an Indian company and acts as the sole Data Controller for all personal information submitted through our website. We accept full responsibility for protecting your personal data in alignment with the applicable data protection laws of India.


2. Types of Information We Collect

We deeply respect your right to data confidentiality and are committed to safeguarding your privacy. Priyam Silks does not automatically collect your personal data without your consent, nor do we sell your details to third parties.

We gather information in two ways: information you actively provide to us, and information we collect automatically during your visit.

A. Information You Provide Voluntarily

You may supply us with personal information when you register an account, sign in, search for products, add items to your shopping cart, complete a purchase, participate in a survey or contest, or communicate with our customer service team. This information may include:

  • Name, billing address, and shipping address

  • Phone number and email address

  • Payment card and billing information

  • Personal shopping preferences and product interests

Note for Job Applicants: If you apply for a career or job position with Priyam Silks online or in-store, we will collect your professional background information, including work experience, references, resumes, and contact details.

B. Information Collected Automatically

Whenever you interact with our website, we automatically receive and record technical data from your browser. This includes:

  • Your IP address, browser type, and operating system.

  • Your browsing patterns, clickstream data, and website interactions.

C. Third-Party Advertising and Analytics

We partner with third-party service providers to serve advertisements on our behalf across the Internet. These providers may collect anonymous, non-personally identifiable information regarding your visits to https://priyamsilks.com/ and your interactions with our products to deliver targeted advertisements for goods and services tailored to your interests.


3. How We Use Your Information

Priyam Silks uses your personal data exclusively to optimize your shopping experience and provide efficient services. We use your information to:

  • Process, fulfill, and deliver your orders.

  • Provide you with current fashion updates, product news, and exclusive promotional offers (where opted-in).

  • Enhance website functionality, track aggregate traffic patterns, and mitigate security hazards.

Data Sharing Safeguards

To ensure complete transparency, we handle your data under strict guidelines:

Scenario Our Policy
Selling Data We never sell your personal information to third parties for any reason.
Unaffiliated Parties We do not disclose your data to independent third parties for their own marketing purposes unless explicitly authorized by you.
Service Providers We may share data with trusted affiliates or contract service providers (e.g., couriers, payment gateways) strictly to execute transactions. They are contractually bound to absolute confidentiality.
Legal Mandates We may disclose personal data if required by law (e.g., subpoenas, fraud prevention, or business mergers/acquisitions).

4. Security Practices and Guardrails

At Priyam Silks, data security is a continuous priority. We employ robust organizational safeguards to keep your information safe:

  • Internal Restrictions: Access to your personal data is strictly limited to authorized employees who require it for legitimate business operations. Our staff is bound by strict confidentiality agreements, and violations result in severe disciplinary action, up to and including termination.

  • Technical Protections: We utilize advanced electronic defenses, including secure firewalls and encryption techniques, during online transitions.

  • Disclaimer: While we maintain high-industry standards to protect your data, no internet transmission is 100% secure. Therefore, information transmitted to us is done at your own risk.

  • Breach Protocol: In the rare event of a data security breach, we will notify you immediately via your registered email address so you can take appropriate protective steps.


5. Cookie Policy

Priyam Silks uses “cookies” (small data files stored on your computer’s hard drive) to enhance your browsing experience.

  • Purpose: Cookies help us remember your preferences, keep track of items in your shopping cart, and eliminate the need to re-enter your password on every visit.

  • Privacy: Our cookies do not contain sensitive personal contact data like your phone number or email address.

  • Your Control: If you prefer not to accept cookies, you can adjust your internet browser settings to reject them. Please note that disabling cookies may limit your access to certain interactive features on https://priyamsilks.com/.


6. Your Choices and Contact Preferences

You maintain full control over how we communicate with you:

  • Marketing Opt-Out: When registering or purchasing, you can choose not to receive promotional materials. If you already receive them, you can opt-out at any time by clicking the “Unsubscribe” link at the bottom of our emails or updating your preferences in the “My Account” section.

  • Transaction Notices: Even if you opt out of marketing, Priyam Silks will continue to send essential emails regarding account creation, order confirmations, and tracking updates.

  • Account Accuracy: To ensure seamless deliveries, please keep your account details updated. You can correct your information directly on our website under your profile settings.


7. Age Restrictions and Compliance

In compliance with the Indian Contract Act, 1872, the Priyam Silks website does not market to or intentionally encourage use by children under the age of 18. Minors accessing or transacting on this website must do so strictly under the active guidance and supervision of a parent or legal guardian.


8. Contact Our Privacy Officer

If you have questions regarding this Privacy Policy, need assistance updating your details, or wish to make an inquiry regarding our data handling practices, please contact us:

  • Website: https://priyamsilks.com/

  • Customer Service Phone: +91-8900010002

  • Support Request: Please call the number above and request to speak directly with our designated Privacy Officer.